Latest data from PT Kereta Cepat Indonesia China (KCIC) show that in the first half of 2026, the Jakarta-Bandung High-Speed Railway operated 10,640 train services, 10,574 of which ran on time — a punctuality rate of 99.4%, maintaining a high operating level.
A simultaneous customer satisfaction survey found average passenger satisfaction with the service at 95.79%. Satisfaction with punctuality was highest at 98.27%; satisfaction with friendly and professional staff service and with safety reached 97.35% and 97.18%, reflecting strong passenger recognition of the line’s efficiency and service quality.
The railway uses an integrated high-speed rail operating system covering train dispatching, signaling, catenary, transport equipment and infrastructure support. All trains are centrally monitored and dispatched in real time from the operations control center, with running plans adjusted dynamically according to the timetable and field conditions.
